The moment of truth has arrived, because after months of being tested, the GeForce RTX 5090 Founders Edition (FE) is experiencing errors. Unfortunately, it is something that many users saw coming because in other versions of the Nvidia 50 series, excessive overheating problems have been reported.
Indeed, experts have warned that buying this version for more than 2,000 euros may not be the best option. Alex, the same technology specialist from the NorthridgeFix YouTube channel, has been doing the deep test with this graphics card and during the process something bad has happened.
Beyond determining some of the general drawbacks that this GPU has, when trying to attach it to your computer, one of the pieces has broken. It is somewhat sad considering that the value of this product is high, but Something out of the ordinary has happened with Jensen Huang’s company and this is what the client explains below.
Nvidia replaces an RTX 5090 FE despite voiding the warranty and “without additional payment”
After the launch of the GeForce RTX 5080 and 5090 graphics cards, things seem to be changing in the perspective of fans. While the innovative DLSS 4 technology and other exclusive features included in this series are impressive, there have also been numerous criticisms of it.
For example, there is the controversy that FPS generated with artificial intelligence They are not a “real power” compared to previous generations. Above all, this is discussed in the gaming community on Reddit due to input latency, ghosting y stuttering.
In addition to that, there are numerous driver compatibility errors and serious failures where parts can be damaged. Perhaps this is why many advanced users have been overclocking their RTX 4090, as it has been proven that it can outperform the 5090 if its full potential is unlocked.
In the case of YouTuber NorthridgeFix, as he explains in the video titled “Nvidia’s positive response to the 5090 FE’s fragile connector problem,” a particular incident has occurred which has obtained an unusual response from the manufacturing company.
“If Nvidia believes that replacing the entire card is a better solution than offering a simple connector, then by all means, let them replace the card.”
According to the owner of the GPU in question, he was disassembling the card to be able to install a liquid cooling block. Without excessive effort and without impacts, the GeForce RTX 5090 Founders Edition suffered physical damage during the process.
Specifically, The damaged part was the internal 128-pin PCIe connector which, apparently, due to its delicate composition, has been damaged and bent, so much so that it could not work again. Completely new and without being exposed to major blows, it has been rendered useless.
As a consequence, since it is not a factory error, The warranty is void and the product cannot be exchanged. However, the expert reported the problem directly to support to find out if there could be a solution, even though it was a damage caused by the customer.
Nvidia has agreed to replace the card with a completely new one without additional charges. It is thought that it could be because this part is not available for sale as a spare part and the repair is complicated.
At the same time, the owner highlights that the design is problematic because there is a fragile point between two parts and that causes these situations. It would be a shame to have spent around 2,000 euros and have it damaged just because you were going to connect the PCIe.
It is possible that Nvidia handles these cases individually depending on the evidence and circumstances, but it is undoubtedly something that has surprised users because it determines that the company is taking responsibility for possible errors in the designor at least that’s what many say in the comments of the video presented.