The satellite internet connection of Starlink yesterday suffered the greatest fear of Elon Musk: a total fall worldwide. For two and a half hours, the six million Starlink users lost their Internet connection, being incommunicado.
The Total connection drop It is the worst nightmare of any Internet provider. But even more for a company that offers satellite connection, because most of its customers live in isolated areas, and have no other alternative. If the satellite falls, they are incommunicado.
The good news for Elon Musk is that the problem has not been due to a solar storm, or the satellite network itself. The bad, that The fault is a software errorand that should be avoidable.
Why Starlink has suffered a world fall
CloudFlare Radar
As we see in the previous graph provided by Cloudflare Radar, at approximately 9:00 p.m. on Thursday, Spanish time, and until 23:30, Starlink traffic fell almost zero. From midnight he experienced a peak because when recovering the connection, users connected massively to complete the pending tasks.
In an X message, Starlink Vice President of Engineering, Michael Nicolls, explains that the global satellite connection fall was due to «a failure in key internal software services that operate the main network.»
And it continues: «We apologize for the temporary interruption of our service; we are firmly committed to providing a highly reliable network and we will completely address the root cause of this problem to ensure that it does not happen again.»
Elon Musk himself, aware of the loss of reputation that supposes such a failure, has also apologized in x: «The service will be restored shortly. Excuse melting. Spacex will solve the root cause to ensure that it does not happen again.»
When the electric blackout happened in Spain, Starlink He presumed to be the only service that maintained the Internet connection in Spain. But, as we see, nobody is saved from a possible total failure.
At the moment Starlink does not have much competition, but Amazon will soon offer his Kuiper alternative of satellite connection, and Europe will do the same through local operators.
Starlink’s world fall for two and a half hours, for a software failure, is a very serious mistake. Millions of people can only use a satellite connection to stay communicated.
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Tags: Connection, Elon Musk