The main reasons why users change mobiles have to do with possible breakdowns, a reason that leads to 57% of consumers to buy a new device.
This is what follows from a survey conducted by the OCU (Organization of Consumers and Users) to 42,000 people from different countries, among which is Spain.
According to the investigation, the average duration of a mobile is around 4 years and 8 months, a time that also usually adjusts to available security updates, which have increased in recent years progressively.
On the other hand, it should also be noted that 35% of the users surveyed ensure that it buys another mobile due to the desire of a new model, a trend that usually occurs among the most faithful followers of a brand.
In addition to this, the OCU has listed which are the most frequent problems over time, that is, the number of breakdowns for each manufacturer, and has established a reliability score with the main brands in a range of 0 to 100.
In this, Huawei mobiles reach the best qualification, with 89 pointsbeing the most reliable for users, or in other words, those who have less breakdowns. The Chinese manufacturer is followed by other brands in the same region, such as little and Oppo, which stay at 87 points.
Motorola, on the other hand, is the last of the list with 81 points, a remarkable qualification that shows general satisfaction with mobile brands in the market, a podium in which Google leads, with Apple very close.
On the other hand, the OCU has also asked respondents about main breakdowns that lead them to buy a new mobileand the battery leads this list, with a prevalence of 11%, followed by problems with the loader or the cargo port and the screen, with 6% in both cases.
«In the case of the battery, the most recurring problem, few brands reach good punctuation (little, real and Motorola among the best valued, but without exceeding 80 points in any case),» explains the OCU in its research.
In the same survey, he has also asked about other devices, such as laptops; Here Apple stands out indisputably, and its products are the most reliable in the market, with a spectacular score of 94.
Anyway, manufacturers have put the batteries for the devices to hold more, with new solutions in what has to do with the battery, fast charging or terminal protection.
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Tags: Huawei